Client Support Services

• Client Services Department – On duty 24/7 to ensure round-the-clock service, our Client Services Support Team is made up of long-term Bendiner & Schlesinger, Inc. professionals experienced in handling requests, answering questions and resolving issues quickly and efficiently. Supervised by a seasoned professional with more than two decades in the laboratory field, our dedicated Customer Service Representatives take pleasure in going the extra mile. Contact our Client Services Department at 1-877-240-0349.

• Courier Service – Secure pick-up and transport of specimens ensures specimen integrity and prompt turn-around of laboratory results. Our couriers pick up your laboratory specimens at mutually agreed-upon times and also deliver collection supplies and reports (one of many flexible results reporting options - see below) according to your preference. STAT pickup service is available in the New York and New Jersey metropolitan area for medically necessary emergency testing.

• Client Supplies - We transport all bottles, tubes, needles and containers in accordance with Federal and New York State Department of Health regulations.

• Custom Forms - We personalize, print and supply custom billing forms, laboratory requisition forms and custom management reports according to your specifications.

• On-site Technical and Professional Support – Our technical and professional support staff provides phone support for questions and consultation regarding test results.

• Management Utilization and Cost reports

• Phlebotomy Home Service

• Flexible Results Reporting/Connectivity Solutions

• Billing Services/Insurance Billing/Managed Care

• Specialized Services for Opioid Dependency Treatment Programs